Mining E-Mail Messages: Uncovering Interaction Patterns and Processes using E-mail Logs

van der Aalst, Wil M. P.; Nikolov, A.

(2008)
Journal Article

In: International Journal of Intelligent Information Technologies
Volume: 4
Issue: 3
Page(s)/Article-Nr.: 27-45

Institutions

• Chair of Computer Science 9 (Process and Data Science) [122510]
• Department of Computer Science [120000]