Mining Social Networks: Uncovering Interaction Patterns in Business Processes

van der Aalst, Wil M. P.; Song, M.

Berlin ; Heidelberg : Springer (2004)
Contribution to a book, Contribution to a conference proceedings

In: Business Process Management : Second International Conference, BPM 2004, Potsdam, Germany, June 17-18, 2004. Proceedings / edited by Jörg Desel, Barbara Pernici, Mathias Weske
Page(s)/Article-Nr.: 244-260