Mining E-Mail Messages: Uncovering Interaction Patterns and Processes using E-mail Logs

van der Aalst, Wil M. P.; Nikolov, A.

Information Science Reference (2010)
Contribution to a conference proceedings

In: Methodological Advancements in Intelligent Information Technologies: Evolutionary Trends
Page(s)/Article-Nr.: 212-234

Institutions

  • Department of Computer Science [120000]
  • Chair of Computer Science 9 (Process and Data Science) [122510]

Identifier